Welcome to Nex-Vora Solutions. By accessing our website or using our computer repair and maintenance services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
2. Services
Nex-Vora Solutions provides computer repair, maintenance, diagnostics, software installation, virus removal, system upgrades, troubleshooting, and related technical support services.
All services are subject to availability and may be modified or discontinued without prior notice.
3. Service Estimates
All repair assessments and quotations provided are based on initial diagnostics.
Final pricing may change if additional issues are discovered during the repair process. Customers will be notified and approval obtained before additional charges are applied.
4. Customer Responsibilities
Customers agree to:
- Provide accurate information regarding device issues
- Remove confidential or sensitive data where possible
- Back up important files before submitting devices for repair
- Provide passwords or access credentials when necessary for diagnostics
Nex-Vora Solutions is not responsible for inaccessible devices due to incorrect information provided.
5. Data Loss Disclaimer
While we exercise utmost care during repairs, Nex-Vora Solutions shall not be held liable for any loss, corruption, or deletion of data during diagnostics, repair, maintenance, or software updates.
Customers are strongly advised to back up all data before service.
6. Repair Timeline
Estimated completion times are provided for convenience only and are not guaranteed.
Unexpected technical complications or parts availability may affect repair timelines.
7. Payment Terms
Full payment is required upon completion of service unless otherwise agreed in writing.
Devices may not be released until payment has been made in full.
8. Warranty on Repairs
We provide a limited service warranty on eligible repairs for 14 days from the date of service completion.
This warranty does not cover:
- Physical damage after collection
- Liquid damage
- Software corruption caused by third-party installations
- New unrelated faults
- Customer misuse or negligence
9. Device Collection
Customers must collect repaired devices within 30 days of notification.
Devices unclaimed after this period may attract storage fees or be handled at our discretion.
10. Limitation of Liability
Nex-Vora Solutions shall not be liable for:
- Indirect or consequential damages
- Business interruption
- Loss of profits
- Loss of personal or business data
- Delays caused by third-party suppliers
Our maximum liability shall not exceed the amount paid for the service rendered.
11. Website Usage
Users agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to our systems
- Distribute harmful software or malicious code
12. Intellectual Property
All website content, branding, graphics, text, and materials are the property of Nex-Vora Solutions and may not be copied, reproduced, or distributed without written permission.
13. Changes to Terms
We reserve the right to update these Terms and Conditions at any time.
Changes become effective immediately upon posting on the website.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.